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My experience with Auto Medics of
Shelby started with a small accident that bent one of my rims. The tire store I was at told me that I would need to
have my alignment checked, and recommended this place. I called and spoke with Layla (sp?), who got me in right away.
What I thought was going to be a quick alignment check turned out to be something much worse: front brakes completely
gone, back brakes nearly so, and the tension rods would need to be fixed. Not exactly good news, given that I'm moving
out of state this summer. In any other shop, I feel like I would have been given the news and then been left holding
the bag as to how I would pay for it.
Not here. Not only did they give me the bad news in a friendly and compassionate manner, but Layla also went over
possible financing options, and got me into one. They knew I needed my car and they did everything they could to try
and get it for me the same day, although that was not to be for reasons out of their control. So, after staying past
close in an effort to get done what they could, they gave me a ride home and picked me up the next day (which was
Saturday, when they're normally closed, and when they finished the work). I was able to drive my car home and to work.
I could tell that the work they did was excellent by the way my car felt when driving it.
I would not hesitate to recommend this shop to anyone in need, and were I not moving back to my home state this
summer, I would make this shop my shop of choice for repairs. If you're on the fence about going here, hop off of it
and GO! I don't recommend a lot of places, so when I do, be sure that it's because they are top notch! - Rick S.
(Google Review April 2017)
"Auto Medics of Shelby made my mom
happy and did a good job of explaining the costs of the job." -Therese Neumann
"Auto Medics is very accommodating and easy to get along with. I like how they are always willing to give rides to and
from the shop to facilitate drop off and pick up. They also text reminders about appointments, and when the car is
done. They provided a list of recommendations for our car but weren't overly pushy about getting them done. Give them
a try!" -Hannah Nelson
"I recommend this quaint family shop to everyone!! Lejla the very helpful receptionist is very welcoming! My H3 had a
major radiator issue and needed to be replaced, the owner and the service guys were quick to meet the challenge of
locating a radiator on a Saturday!! I was informed my truck needed to stay for a few days to wait for the part and
then the install, I thought bummer! Then I was informed I would get a complimentary loaner for the duration of the
repair!! I did not have to miss work or suffer the expense of renting a car!! Auto Medics is the place for me, and it
should be for you too!!" -Dina Levock
"Fantastic service! My wife's car was not only fixed at a great price, but washed also. The staff was very courteous
and friendly. I would definitely recommend, and I'm bringing my car in next!" -Christian Nageotte
"Al and the gang at Auto Medics of Shelby are different than all of the rest. Customer service is their #1 priority,
and it shows. I have entrusted my two BMWs to their expert care, and I only wish I had done so much earlier. They do
not try to sell you things your car does not need. They keep you fully informed as to your car's issues, and make
recommendations as to what you should do and what else you should be watching...then give you options to choose from.
They have even taken me into their shop and have had me underneath my car to illustrate concerns so I know exactly
what is going on. I would certainly encourage all to check them out...I think you will come away completely
satisfied." -David Schmick "They were very friendly and go the extra mile for their customers.
I really appreciated the little things they do, like putting together a "goody bag" even after a free oil change.
Their customer service is top notch. Highly recommend them!" -Georgette Lowe
"Everybody at Auto Medics was great. I have been going to Auto Medics for close to 20 years and I have not been
disappointed yet. They did a great job (as usual) and had my truck done when they said it was going to be done. I
would recommend Auto Medics for all your auto needs." -Mark Milicic
"My car is very old, so I tend to always have a mechanic in my phone just in case something happens. I am new to the
area and received a flyer in the mail from Auto Medics for a $20 tire rotation, oil and filter change, wash, and
complete checkup. My check engine light was on, so I called and made an appointment. They did a wonderful job, even
giving me a ride back home so I didn't have to wait there while they worked. They called later telling me what was
wrong with my car and asking if I would like it fixed. I decided not to fix it right away, and they were very cordial
and even gave me a copy of the full checkup so I could fix my car at a later date." -Tiana Tippen
"I have been taking my Subaru Forrester with 284,000 miles currently on it to Athiel for 12 years; and that alone is
proof of how well they take care of your vehicle. They are honest and have your best interest in mind when they work
on your car. I have recommended several customers to them over the years." -Dan O'Brien
"Fantastic!!! Great work! Friendly and Helpful! The only place I would go for service of my Mustang GT." Annette
Benson
-Mitchell Benson
"It was very professional and made me feel that they cared about our business." -Chris Nelson
"The service was friendly and professional." -Vicki Lamers
“As you probably suspect, no other repair shop will ever touch my car. Atheel and his mechanics are not only
honest…they are also the best!”
- John J. Schalter, Esq.
“As a woman, it’s VERY difficult to find a mechanic or shop owner who is honest. Many take advantage of your alleged
ignorance regarding your vehicle, and try to sell you things you don’t need. I finally found a place where I can take
my vehicle for necessary maintenance and repairs, and I don’t have to worry about unnecessary spending.”
- Leah Redwine
“Finding an honest repair shop is not easy. My experience with Auto Medics of Shelby was fantastic. The owner and
staff were all so friendly. I am so pleased with my experience I am sending my second car over there next week. I am
happy to finally have a place I can feel comfortable taking my cars to when needed.”
- Bryan M. (Google Review)
“The actual price was even lower than the estimated price! The service was quick with a free loaner. The whole staff
was friendly, professional, and knowledgeable. I would definitely recommend Auto Medics of Shelby to friends and
family!” – Robert D.
“The staff of Auto Medics was great! They helped me any way they could. They went out of their way to research the
warranty on my vehicle and make sure I knew that I qualified for it. I now have new friends and a dependable shop with
good prices to take my vehicle to.”
- Edmond Johnson – Shelby Twp., MI 9/21/12
“I would just like to take a moment to comment on the honesty and integrity of Atheel Goriee at Auto Medics. I had my
Mercedes in for what I thought was worn out wheel bearings. After a test drive, Atheel discovered that my suspicions
were correct and that the bearings were causing the problem. This would have been at a cost of $700. However, Atheel
insisted on adjusting the bearings in order to see if that would solve the problem. It turns out that the adjustment
did the trick….saving me a $700 repair bill. Not only did Atheel give up a $700 plus fee, he insisted on not charging
me for the adjustment. No other repair shop will ever touch my car. Atheel and his mechanics are not only
honest…..they are also the best!”
- John J Schalter – Troy, MI 02/10/2012
“Auto Medics is a great place to do business with. They are extremely honest and have a friendly staff that makes you
feel like a part of the family. Their free loaner vehicle service made it very convenient to leave my vehicle to be
repaired and their financing options made it financially feasible. I have found my new home for all my car repairs.”
- Brandon Radulski – Chesterfield, MI 09/05/2012
“The service was great! I would refer them to my friends.”
Shelby Twp., MI 09/10/12
“Great service!”
Rochester, MI 48309 09/11/12
“Friendly service with prompt follow up”
Al Grein Harrison Twp., MI 09/15/12
“Excellent service! I was in a spot and needed to use my vehicle, their loaner service is so valuable. I was able to
drop off my vehicle in the morning and pick it up at 6 pm. Vehicle was ready when promised.”
- Jon-Paul Bratton Macomb Twp., MI 09/18/12
“Excellent customer service. I came in with a flat tire and they repaired it in a timely manner. The personal touches
that were added to my vehicle were an added bonus. The shop went above and beyond. I am extremely happy with Auto
Medics and I would not go to another repair shop.”
- Lejla Filipovic – Shelby Twp., MI 09/19/2012
“Really impressed with the way I was greeted and treated whenever I called. Already recommended Auto Medics to
friends.”
- Rochester Hills, MI 09/20/12
“Thank you for your services. Your staff is very pleasant!”
- Keith Fantozzi – Rochester Hills, MI 10/06/12
“The service I received was efficient, complete, and in every way typical of the outstanding work I have come to
expect.”
- Mark Stephens – Sterling Heights, MI 10/06/12
“You know that we are family, we wouldn’t go anywhere else!”
- Roz Schneider – Shelby Twp, MI 10/10/12
“Keep it up awesome service!”
- Jerry Allen – Washington Twp, MI 10/03/12
“It’s always our pleasure to come in for service and we do recommend to friends.”
- Carol Gunther – Rochester Hills, MI 09/27/12
“Liked the idea of your free loaner, it made my day much easier”
- Denise Fitzgerald – 10/10/12
“I have five vehicles that I have brought to Auto Medics for numerous repairs over the years. They are very efficient
and keep you informed as to what’s wrong and what needs to be done. My Honda Odyssey is approaching 200,000 miles and
Auto Medics has done all the routine maintenance since it fell off warranty. They have kept it going. Easy drop off
and pick up of vehicles and shuttle rides. Auto Medics is quick and they keep my high mileage vehicles working well.
Honest evaluations of vehicles.”
Lisa Lillie – 12/14/12
“I have used Auto Medics several times to repair my vehicle. I find them to be an honest and reputable company with an
extremely professional and capable staff. The big benefit is an accurate diagnosis and cost to repair the first time.
This gives me peace of mind and comfort to know I can keep driving safely and dependably.”
Robert Sparling – 11/12/12
“I can’t imagine taking my vehicles anywhere else. Auto Medics repaired my vehicle after it was nearly totaled and
they did it in a fraction of the time that a dealership told me it would take and they did it right the first time! I
never worry about my vehicle performing and my motor sleeps better at night!”
Carlena DeNike – 11/20/12
“The staff of Auto Medics is personable, open, and very knowledgeable in their field, and takes the time and effort to
both make you a priority and provide the ultimate service experience. They pay great attention to detail, and they
investigate to find the most effective yet cost saving service possible. Their follow up and warranty services are
prompt and thorough. I get a consistent feeling of honesty and necessity when advised of services needed. Little
personal touches are standard operating procedure at Auto Medics.”
Kathy Simms – 11/14/12 |
